The most efficient way to contact us is by filling out an enquiry form. It asks all the right questions up front, helping us gather the essential information we need about your vehicle and your issue — saving you the trouble of calling us directly.

In most cases, we’ll follow up with a phone call after reviewing your enquiry. This means you won’t need to leave a voicemail or wait on hold if we’re unable to answer the phone right away.

Using a form ensures your enquiry is properly logged and allows us to respond as quickly and accurately as possible.

📅 Current Booking Times:

• General servicing and diagnostics: approx. 3–8 weeks

• Wheel alignment and MOT: often available within the week

If your vehicle is undriveable or presents a serious fault, please let us know when submitting your enquiry — while we can’t promise anything sooner, we may be able to prioritise urgent cases where appropriate.

While we understand it’s not always convenient to leave your car with us, but taking the time to do the job right is what keeps our standards high — and your vehicle running as it should.

We don’t offer while-you-wait appointments for vehicle repairs — and here’s why:

• Quality first: Rushing a repair to fit into a short appointment window increases the risk of mistakes and missed issues. We take the time needed to do things properly — ensuring safety, reliability, and long-term results.

• Unpredictable repair times: Repairs often require in-depth diagnosis, access to parts, or extended road testing. That means the actual time needed can vary significantly.

• Professional standards: We follow a structured, manufacturer-led process for all repairs. This level of work simply isn’t possible under time pressure.